These terms & conditions may be changed with the agreement of both the customer and Lyme Bay Removals. Please notify us if you wish to make any changes at the time of booking but before submitting your deposit.
By confirming a booking with Lyme Bay Removals you are agreeing to the following terms and conditions:
Where we use the words ‘You’ or ‘Your’ it means the customer. ‘We’, ‘Us’ or ‘Our’ means Lyme Bay Removals.
1. The Quote
Unless otherwise stated, the quote is a fixed price and does not include insurance, materials, storage, customs duties and inspections or any other fees whatsoever. In the event of a quote being given as an hourly rate, fees are charged starting from when the removals team leaves Lyme Bay Removals head office and ending when we complete unloading and return to Lyme Bay Removals head office. We may either increase or decrease the price if any of the following have not been taken into account when preparing our quotation and confirmed by us in writing:
a) You do not accept the quote, by providing a £100 deposit, within 14 days with a date in place for the removal. Should the date of the removal change but Lyme Bay Removals is still available to deliver the service then no extra fees will be required. Should the date change but Lyme Bay Removals is unavailable to deliver the service then the deposit will be forfeited.
b) The removal is not carried out or completed within three months due to your delay.
d) We have to collect or deliver goods to floors higher than those agreed, in writing, at the time of booking.
e) Additional services, including moving or storing extra goods, are supplied by us (these conditions will also apply to these services).
f) Inadequate access preventing free movement of the goods without mechanical equipment or structural alteration, or the approach, road or drive prevents our vehicles and/or containers to load and/or unload within 20 metres of the doorway, meaning that we have to do extra work.
g) Any parking fees, fines (unless unreasonably incurred) or other charges that we have to pay in order to carry out services on your behalf.
h) There is delay in accessing the delivery property meaning we cannot start unloading your goods until after 4.00pm on the scheduled day of your move unless agreed in writing.
i) Events outside our reasonable control cause delays.
In all the above circumstances, you will pay a charge adjusted accordingly.
2. Work excluded from the quote
Unless agreed by us in writing and charged appropriately our quote does not include:
a) Dismantle or assemble any flat-pack furniture or fittings.
b) Disconnect or reconnect appliances, fixtures, fittings or electrical equipment.
c) Take up or lay fitted floor coverings.
d) Move storage heaters (unless previously dismantled).
e) Move items from a loft (unless well illuminated with safe access via a staircase).
f) Move plants unless agreed in advance.
g) Move or store any items excluded under clause 4.
3. Your responsibility
It will be your own responsibility (and, where relevant, expense) to:
a) Declare to us valuations of all goods being removed if they are likely to exceed our insurance limit of £30,000 per vehicle.
b) Obtain all paperwork (licences, permits, etc.) necessary for the removal to be completed.
c) To be present or represented throughout the whole removal.
d) Take all reasonable steps to ensure that nothing is left behind or taken away in error.
e) Arrange protection for goods left in unattended premises or where other people not bound by these terms and conditions will be present.
f) Prepare, pack and stabilise all electric equipment prior to its removal.
g) Empty, defrost completely and clean refrigerators and freezers. We are not responsible for the contents.
i) Provide us with a correspondence address and telephone number.
Other than by reason of our own negligence, we will not be held liable for costs that may arise from any of the above.
4. Non-submission of certain goods for removal or storage
The following items are excluded from this contract:
a) Jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins or goods or collections of any similar kind.
b) Items, which have potential to damage, explode or are dangerous including gas bottles, aerosols, paints, firearms and ammunition.
c) Prohibited or stolen goods.
d) Controlled drugs.
e) Plants or goods which may be likely to encourage vermin, pests or cause infestation.
Website Terms & Conditions
Welcome to the www.LymeBayRemovals.co.uk website (the “Website”). The terms “we”, “us”, “our” and “LymeBayRemovals” refer to Lyme Bay Auctions. The term “you” refers to the individual(s) visiting the website and/or contributing content on this Website.
This Website is offered to you conditioned upon your acceptance without modification of any/all the terms, conditions and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read this Agreement carefully. If you do not accept all of these terms and conditions, you are not authorised to use this site.
We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement in accordance with the Terms and Conditions herein and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.
We will provide you with access to the Website in accordance with these Conditions.
1. YOUR OBLIGATIONS
You:
1.1 agree not to use the Website (or any part of) for any illegal purpose and agree to use it in accordance with all relevant laws;
1.2 agree not to upload or transmit through the Website any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
1.3 will not upload or transmit through the Website any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
1.4 will not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;
1.5 will not use the Website in any manner which violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality, copyrights or rights of privacy);
1.6 will not create and publish a hypertext link to any part of the Website or attempt any unauthorised access to any part or component of the Website; and
1.7 agree that in the event that you have any right, claim or action against any Users arising out of that User’s use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.
2. INDEMNITY
2.1 You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your PC or internet access account.
3. OUR RIGHTS
We reserve the right to:
3.1 modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or.
3.2 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
4. THIRD PARTY LINKS
4.1 In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
4.3 All offers and promotions advertised on LymeBayRemovals are subject to the individual sites’ terms and conditions.
5. MONITORING
5.1 We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
6. YOUR DATA
You should be aware that:
6.1 if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and
6.2 we reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.
6.3 Lyme Bay Auctions will always endeavour to operate in full accordance with The Data Protection Act (1998)
7. THE WEBSITE
7.1 All trademarks are the property of their respective owners and appear on LymeBayRemovals solely for the purpose of identifying the providers of the sites reviewed.
7.2 Participation in LymeBayRemovals is 100% free. There are no fees associated with using our website.
7.3 LymeBayRemovals reserves the right, in its sole discretion and without notice, to add new features or to discontinue any feature at any time.
8. INTELLECTUAL PROPERTY AND RIGHT TO USE
8.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.
8.2 You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
8.3 The Website is Copyright, © Lyme Bay Auctions. All rights reserved.
9. NOTICES
9.1 You may send us notices under or in connection with these Conditions:
By email to info@LymeBayRemovals.co.uk
10. DISCLAIMER & LIMITATION OF LIABILITY
10.1 While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.
10.2 The Website is provided on an “as is” and “as available” basis without any representation or endorsement. Unless specified in separate terms and conditions related to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.
10.3 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server that makes it available or products or services offered on the Website whether by us or on our behalf (including free software downloads) are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.
10.4 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under English law.
10.5 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.
10.6 We will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the Website through a third party’s hyper-text link.
10.7 We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) for:
– any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
– any loss of goodwill or reputation; or
– any special or indirect or consequential losses; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.
10.8 Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
11. SEVERANCE
11.1 If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not effect the validity and enforceability of any of the remaining provisions of the Conditions.
12. WAIVER
12.1 Nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision.
13. SURVIVAL
13.1 Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
14. ENTIRE AGREEMENT
14.1 These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.
15. LAW
15.1 The Conditions will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. The personal information you provide by submitting this form will be collected by Lyme Bay Auctions who may (i) pass your details to certain third parties to assist them in analysing use of the Website and enabling them to contact you about products or services which may be of interest to you and (ii) use it in accordance with our privacy policy.